TxDOT said it awarded PayIt a no-cost contract in 2018, meaning no money was paid to develop an app. In November 2019, the company issued another news release and said the app, named “PayItTolls,” was available for download, touting: “Drivers can now monitor their balances, prepare for trips, and save payment methods for quick one-time payments on the go by using the app - avoiding in-office visits and sending paper checks!” Screengrab of PayIt news release from 2018 (Courtesy: PRWeb) Here, tolls are collected by CTRMA - one of a handful of regional agencies across the state authorized to develop toll roads. Costing nearly $1 billion, it’s touted as a key north-south alternative to Interstate 35. This particular eight-mile stretch of highway in east Austin is operated by the Central Texas Regional Mobility Authority.

“It’s showing it’s under construction,” said Nick Wood, an associate research engineer with the Texas A&M Transportation Institute, as he pointed to a road map of the Austin area on TxDOT’s website. The Bergstrom Expressway toll plaza, owned by CTRMA (KXAN Photo/Matt Grant) But, you’d never know that by looking at TxDOT’s website. Highway 183 South, also known as the Bergstrom Expressway, and you’ll see it’s very much in use. KXAN discovered some of TxDOT’s toll maps are five years out-of-date and a mobile payment app that was in the works in 2018 was quietly abandoned.

AUSTIN (KXAN) - More than a month after KXAN launched a viewer-driven investigation into TxTag, the state-run toll operation owned and operated by the Texas Department of Transportation with a history of persistent issues, new concerns are being raised over its technology standards.

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